Customer Care

Caring for Your Custom Diamond and Precious Metal Jewellery

Your custom jewellery from LabKing is not just a piece of art; it’s a lasting investment that deserves to be cared for properly to maintain its beauty and integrity. With the right care, your diamond and precious metal pieces can last for generations. Here are some tips on how to keep them looking their best:

1. Regular Cleaning:

  • Diamonds: To keep your diamonds sparkling, clean them regularly using a mild detergent and warm water solution. Gently scrub with a soft-bristled toothbrush, paying special attention to the setting. Avoid harsh chemicals or cleaners that can damage the stone or metal.

  • Precious Metals: Use a soft cloth or microfiber cloth to gently polish your jewellery and remove any dirt, oils, or smudges. For deeper cleaning, use a cleaning solution specifically designed for the metal (such as gold or platinum) to maintain its shine.

2. Storage:

  • Store Separately: Store your jewellery in a soft-lined box or pouch to prevent scratches and tangling. Avoid tossing your pieces together in a drawer or box, as rubbing against other jewellery can cause damage to both your diamond and the metal.

  • Avoid Exposure to Chemicals: Keep your jewellery away from harsh chemicals, including household cleaners, lotions, perfumes, and chlorine. These can damage the surface of the metal and dull the sparkle of your diamonds.

3. Avoid Physical Damage:

  • Take Off When Doing Activities: Remove your jewellery before engaging in physical activities, like exercise, cleaning, or gardening. Impact from heavy objects or harsh conditions can cause damage or even loosen the setting of your diamond.

  • Be Mindful of Settings: Custom designs are crafted with care, but regular wear can lead to wear and tear. Be mindful of the prongs holding your diamonds and ensure they are intact. If you notice any signs of loosening, bring your piece to us for an inspection.

4. Professional Inspections:

  • Resizing & Repairs: Over time, your jewellery may need resizing or repairs due to daily wear. Don’t hesitate to contact us for any adjustments – we’re always here to help preserve your treasured piece.

5. Be Mindful of Environmental Factors:

  • Avoid Extreme Temperature Changes: Rapid changes in temperature can cause materials to expand and contract, potentially leading to damage. Try to avoid wearing jewellery in extreme heat or cold, such as while baking, swimming in cold water, or in saunas.

  • Humidity & Moisture: Although diamonds are highly durable, exposure to excessive moisture can tarnish precious metals. Remove jewellery when swimming or showering, and avoid storing it in humid places like bathrooms.

By following these simple steps, you’ll ensure your custom diamond and precious metal jewellery from LabKing stays as stunning as the day you first received it. If you have any questions or need advice on how to care for your pieces, feel free to reach out to us – we’re always here to help!